Trigana Air is an esteemed Indonesian airline that has been operating since 1991. With a strong commitment to safety, punctuality, and exceptional customer service, Trigana Air has established itself as a trusted choice for domestic and international travel. Whether you’re planning a business trip or a relaxing vacation, Trigana Air is dedicated to providing a seamless and enjoyable journey.
When it comes to booking your flights, Trigana Air offers a user-friendly website where you can easily search for flights, check availability, and secure your tickets with just a few clicks. With a wide range of destinations to choose from, Trigana Air connects you to major cities and hidden gems across Indonesia and beyond.
At Trigana Air, we understand the importance of convenience and efficiency. That’s why we provide a detailed flight schedule, allowing you to plan your travel with confidence. Our customer service team is also available to assist you with any inquiries or concerns you may have, ensuring a smooth and stress-free experience from start to finish.
But don’t just take our word for it. Trigana Air has received rave reviews from satisfied passengers who have experienced our top-notch service firsthand. With a stellar safety record and a commitment to delivering excellence, Trigana Air is the airline of choice for discerning travelers.
- Trigana Air is a reputable Indonesian airline with over 30 years of experience.
- The airline is known for its commitment to safety, punctuality, and exceptional customer service.
- Trigana Air offers a user-friendly website for easy booking and a wide range of destinations to choose from.
- The airline provides a detailed flight schedule and a dedicated customer service team for assistance.
- Trigana Air has received positive reviews from satisfied passengers and maintains a strong safety record.
Trigana Air Service
Trigana Air offers a range of exciting career opportunities in the aviation industry. As an established Indonesian airline, we are committed to providing safe and reliable air travel to our passengers. To maintain the highest standards of aviation security, we are currently recruiting for positions in our aviation security department.
At Trigana Air, we value professionalism and dedication. We are looking for individuals who are passionate about aviation and have a strong sense of responsibility. To join our team, applicants must meet certain job requirements, including being male, aged between 18 and 25 years old, having at least a high school education, and holding a valid Basic Avsec License.
Aviation Security Positions:
- Aviation Security Officer
- Aviation Security Supervisor
If you meet the job requirements and are interested in pursuing a career in aviation security with Trigana Air, we invite you to apply. To apply, simply submit a letter of application, curriculum vitae, copy of your ID, and two passport-sized photos to firstname.lastname@example.org. Please include the position you are applying for in the subject line of your email.
Join us at Trigana Air and be part of our commitment to ensuring the safety and security of our passengers.
|Aviation Security Officer||Male, aged 18-25, high school education, valid Basic Avsec License|
|Aviation Security Supervisor||Male, aged 18-25, high school education, valid Basic Avsec License, supervisory experience|
“Join us at Trigana Air and be part of our commitment to ensuring the safety and security of our passengers.”
Trigana Air Route
Trigana Air operates flights to various destinations in Papua and Maluku. In Papua, the airline offers flights from Jayapura to Wamena, Dekai, Tanah Merah, Oksibil, and Serui. These picturesque locations in Papua are known for their stunning natural beauty and rich cultural heritage. From the towering mountains of Wamena to the pristine beaches of Serui, Trigana Air enables travelers to explore the diverse landscapes and vibrant communities of Papua.
In Maluku, Trigana Air operates flights from Ambon to Kufar, Moa, Namrole, and Sanana. Blending historical charm with unspoiled natural wonders, the Maluku islands offer a unique travel experience. From the vibrant underwater world of Moa to the cultural treasures of Namrole, Trigana Air provides convenient access to these captivating destinations in Maluku.
Trigana Air’s commitment to providing regular, reliable service ensures that passengers can easily reach these remote and breathtaking locations. Whether you’re embarking on an adventure in Papua or exploring the wonders of Maluku, Trigana Air’s extensive route network makes your travel experience seamless and enjoyable.
|Papua Destinations||Maluku Destinations|
With Trigana Air, you can embark on an unforgettable journey to these captivating destinations. Discover the natural wonders, cultural heritage, and warm hospitality of Papua and Maluku with Trigana Air as your trusted travel partner.
Trigana Air Safety
Trigana Air is committed to ensuring the safety and security of its passengers. The airline provides comprehensive safety reports, bulletins, and campaigns to promote a safe travel experience. Through these initiatives, Trigana Air keeps passengers informed about important safety procedures, guidelines, and precautions.
The safety reports cover various aspects of flight operations, including maintenance, pilot training, and emergency procedures. These reports are regularly updated to reflect the latest industry standards and best practices. The bulletins provide specific safety information and recommendations for passengers, while the safety campaigns aim to raise awareness about important safety measures.
Trigana Air takes pride in maintaining a strong safety record and prioritizes the well-being of its passengers. The airline continuously invests in advanced safety technologies, rigorous training programs for its crew, and regular maintenance of its aircraft. By prioritizing safety, Trigana Air ensures that passengers can travel with confidence and peace of mind.
Safety Initiatives at Trigana Air
Trigana Air has implemented several safety initiatives to enhance the overall safety culture within the organization. Some of these initiatives include:
- Regular safety inspections and audits
- Continuous training programs for pilots, cabin crew, and ground staff
- Strict adherence to international aviation safety standards
- Implementation of advanced safety technologies
- Collaboration with industry experts to identify and address potential safety risks
At Trigana Air, safety is our top priority. We are dedicated to ensuring the well-being of our passengers through comprehensive safety measures and initiatives. Our safety reports, bulletins, and campaigns provide valuable information and recommendations to enhance the travel experience. Rest assured, when you fly with Trigana Air, you are in safe hands.
Trigana Air’s commitment to safety extends beyond the air. The airline also emphasizes the importance of safety awareness and practices to its passengers. Through these initiatives, Trigana Air aims to create a culture of safety and ensure that every journey is a secure one.
Trigana Air News
Stay informed with the latest updates and news from Trigana Air. We understand the importance of keeping our passengers up-to-date on flight schedules, COVID-19 guidelines, check-in procedures, call center hours, and ticket purchases. Whether you’re planning your next trip or need information during your journey, we’re here to assist you every step of the way.
At Trigana Air, we strive to provide reliable and punctual flights. We regularly update our flight schedules to ensure accuracy and keep our passengers informed of any changes. Whether it’s a minor adjustment or a significant update, we will notify you promptly via email or SMS.
The safety and well-being of our passengers are our top priorities. We have implemented comprehensive COVID-19 guidelines to ensure a safe travel experience. These guidelines include enhanced sanitization protocols, mandatory mask-wearing, social distancing measures, and health screenings. Rest assured, we are committed to creating a safe environment for all our passengers.
Check-In and Ticket Purchase
We offer convenient check-in options to save you time and provide a hassle-free experience. You can easily check-in online through our website or at the airport kiosks. Additionally, our call center is available to assist you with any check-in queries or ticket purchases. Our dedicated team is ready to help, ensuring a smooth and efficient process.
|Check-In Options||Operating Hours|
|Online Check-In||24 hours prior to departure|
|Airport Kiosks||Opens 2 hours before departure|
|Call Center||Monday to Sunday, 08:00 AM – 08:00 PM|
Whether you need assistance with online check-in, have questions about our COVID-19 guidelines, or want to purchase tickets, our dedicated team is available to provide you with the information and support you need. We are here to make your journey with Trigana Air seamless and enjoyable.
Trigana Air Aircraft
Trigana Air takes pride in its diverse fleet of aircraft, ensuring a comfortable and reliable travel experience for passengers. The airline operates a range of aircraft types, including the Boeing 737-400, ATR 72-500, and Twin Otter.
The Boeing 737-400 is a popular choice for Trigana Air’s domestic and international flights. With its spacious cabin and advanced technology, this aircraft offers a smooth and enjoyable journey for passengers.
The ATR 72-500 is another key component of Trigana Air’s fleet. This aircraft is known for its efficiency and versatility, making it ideal for regional flights to destinations across Indonesia.
For shorter domestic routes and remote locations, Trigana Air utilizes the Twin Otter aircraft. This reliable and rugged aircraft is well-suited for challenging terrains, ensuring passengers can reach their destinations safely and efficiently.
Trigana Air Fleet Overview
Table: Trigana Air Fleet
|Aircraft Type||Number of Aircraft|
“Trigana Air is dedicated to providing a diverse fleet of aircraft to meet the needs of our passengers. We prioritize safety, comfort, and efficiency in every journey we undertake.”
With its modern and well-maintained fleet, Trigana Air continues to deliver excellent air travel experiences, connecting passengers to their desired destinations.
Trigana Air Profile
Trigana Air is a prominent player in the Indonesian aviation industry, with a rich history and a strong reputation for delivering exceptional service. Since its establishment in 1991, Trigana Air has grown steadily, providing reliable air support services to a diverse range of clients. Their commitment to excellence and safety has made them a trusted choice for both domestic and international travel.
Trigana Air’s operations encompass a wide range of services, including passenger transportation, cargo delivery, and air support for various industries. With a fleet of 22 aircraft, including Boeing 737-400, ATR 72-500, and Twin Otter models, they ensure a comfortable and efficient travel experience for their passengers.
Trigana Air began operations with two Beechcraft Super King Air B-200C aircraft and two Bell-412SP helicopters, quickly establishing themselves as a reliable provider of air support services to esteemed clients such as PT Mapindo, PT Freeport Indonesia, MAXUS Oil, and Conoco.
Trigana Air takes pride in their strong client relationships and has a proven track record of meeting the unique needs of their diverse clientele. Their operations cover various sectors including mining, oil and gas, telecommunication, tourism, and more. By consistently delivering exceptional service and maintaining a strong focus on safety, Trigana Air has solidified its position as an industry leader in Indonesia.
|Operating Base||Jakarta, Indonesia|
|Fleet Size||22 aircraft|
|Services Provided||Passenger transportation, cargo delivery, air support services|
Trigana Air’s Commitment to Safety and Quality
Trigana Air places the highest priority on the safety and well-being of their passengers. They adhere to strict safety protocols and regularly update their safety measures to ensure a secure travel experience. Their team of experienced pilots and ground staff are dedicated to maintaining the highest standards of safety and professionalism.
In addition to safety, Trigana Air is committed to providing exceptional service quality. They prioritize customer satisfaction and work tirelessly to ensure a smooth and enjoyable travel experience for every passenger. With their extensive knowledge of the Indonesian aviation industry and a focus on continuous improvement, Trigana Air has established itself as a reliable and reputable airline.
Trigana Air’s profile is a testament to their commitment to excellence, safety, and customer satisfaction. They have built a strong reputation as a trusted airline in Indonesia, serving a wide range of clients with their reliable air support services.
As Trigana Air continues to expand its operations and fleet, their dedication to delivering the highest level of service remains unwavering. With a focus on safety, quality, and customer satisfaction, Trigana Air is well-positioned for continued success in the aviation industry.
Trigana Air Head Office
Trigana Air’s head office is conveniently located in Jakarta, Indonesia. You can find us at Komplek Puri Sentra Niaga, Jl. Wiraloka Blok D 68-69-70, Kalimalang. Our head office serves as the primary hub for administrative functions and customer support. It is the central point of contact for any inquiries, feedback, or assistance you may require.
For your convenience, Trigana Air can be reached via phone at (021) 8604867-8604868-8604869-8604870. Our dedicated customer service team is available to assist you with any questions or concerns you may have. Whether you need assistance with booking, ticketing, or general inquiries, we are here to provide you with prompt and reliable support.
If you have specific inquiries related to a branch office, we recommend reaching out to the email addresses provided for each branch. This will ensure that your query is directed to the appropriate department and will allow for a more efficient response. We strive to provide the highest level of customer service and look forward to assisting you with your travel needs.
Trigana Air Branches
Trigana Air has established branches in several key cities across Indonesia to provide convenient ticketing and customer service support for passengers. Whether you’re in need of assistance with booking a flight or have any inquiries, Trigana Air’s branches are there to assist you. Here are some of the major branches:
Trigana Air’s branch in Cengkareng serves as a key hub, offering a range of services to passengers. Located in close proximity to Jakarta’s international airport, this branch is easily accessible for travelers.
For passengers traveling to or from Pangkalan Bun, Trigana Air’s branch in this city is a convenient point of contact. From ticketing services to general inquiries, the Pangkalan Bun branch ensures a smooth travel experience for passengers in the area.
Trigana Air’s Semarang branch caters to the needs of passengers in Central Java. Whether you’re looking to book a flight or require assistance, the Semarang branch is ready to assist you with their dedicated customer service.
As a major city in East Java, Surabaya is an important destination for Trigana Air. The Surabaya branch provides passengers with ticketing services, flight information, and any other assistance needed for a seamless travel experience.
Jayapura, Sentani, Wamena, Dekai, Oksibil, Nabire
In Papua, Trigana Air has established multiple branches to cater to the demands of passengers traveling to and from various destinations in the region. These branches, located in Jayapura, Sentani, Wamena, Dekai, Oksibil, and Nabire, offer comprehensive customer service and ticketing support to ensure a smooth journey.
Timika, Merauke, Tanah Merah
In addition to its branches in Papua, Trigana Air also has branches in Timika, Merauke, and Tanah Merah. These branches provide passengers in the region with convenient access to ticketing services and customer support.
Trigana Air’s branch in Ambon serves as a key point of contact for passengers traveling to or from the beautiful island of Maluku. The branch offers a range of services to ensure a pleasant and hassle-free travel experience for passengers.
These are just a few examples of the branches that Trigana Air has established across Indonesia. Each branch plays a crucial role in providing passengers with the support and services they need to make their journey with Trigana Air a success.
Trigana Air Membership Program
Trigana Air offers a membership program called BatikMiles, which is designed to reward frequent flyers with exclusive benefits and privileges. As a member of the BatikMiles program, passengers can accumulate miles every time they fly with Trigana Air, which can then be redeemed for a variety of rewards, including free flights, flight upgrades, and access to exclusive airport lounges.
Membership in the BatikMiles program is available to all passengers, and there are two tiers: Batik Silver and Batik Gold. Each tier offers its own set of benefits, providing passengers with a personalized travel experience. Batik Silver members enjoy benefits such as additional baggage allowance, priority waitlist, and exclusive promotions. On the other hand, Batik Gold members receive additional perks such as priority boarding, priority baggage handling, and access to dedicated check-in counters.
To join the BatikMiles program, passengers simply need to sign up online or at any Trigana Air ticketing office. Once registered, passengers can start earning miles immediately by providing their membership number when booking flights or checking in for their flights. The more miles a member accumulates, the more rewards they can enjoy.
Benefits of the BatikMiles Program:
- Free flights: Redeem miles for free flights to your favorite destinations.
- Flight upgrades: Upgrade to a higher class of service using your miles.
- Exclusive lounge access: Enjoy the comfort and amenities of airport lounges.
- Additional baggage allowance: Take advantage of extra baggage allowance.
- Priority services: Benefit from priority check-in, boarding, and baggage handling.
- Exclusive promotions: Receive special offers and promotions exclusively for BatikMiles members.
“The BatikMiles program has made my travel experience with Trigana Air even more rewarding. I have been able to redeem my miles for free flights and enjoy the convenience of priority services. It’s definitely a program worth joining for frequent flyers.” – Jane, Batik Gold member
Table: Comparison of Batik Silver and Batik Gold Membership Benefits
|Membership Benefit||Batik Silver||Batik Gold|
|Additional Baggage Allowance||10kg||20kg|
|Priority Baggage Handling||X||✓|
|Access to Dedicated Check-in Counters||X||✓|
Join the BatikMiles program today and start enjoying the exclusive benefits and rewards offered by Trigana Air. Whether you’re a frequent traveler or an occasional flyer, the BatikMiles program enhances your travel experience and makes every journey more rewarding.
Trigana Air Flight Classes
Trigana Air offers two flight classes to cater to the diverse needs of its passengers: Economy Class and Business Class. Each class provides a different level of comfort, amenities, and services to enhance the overall travel experience.
Trigana Air’s Economy Class offers a comfortable and affordable option for passengers. The spacious legroom ensures a relaxed journey, allowing passengers to stretch out during the flight. Passengers in Economy Class also have access to a range of in-flight entertainment options, including movies, TV shows, music, and games, ensuring a pleasant and enjoyable journey.
For those seeking a higher level of comfort and luxury, Trigana Air’s Business Class is the ideal choice. Passengers in Business Class enjoy wider seats with extra legroom, providing a more spacious and comfortable seating arrangement. Additionally, Business Class passengers have a larger baggage allowance, allowing them to travel with ease and convenience. Priority check-in and access to exclusive lounges further enhance the overall travel experience for Business Class passengers.
|Flight Class||Baggage Allowance||In-flight Entertainment|
|Economy Class||Complimentary 20 kg||Wide range of options|
|Business Class||Larger allowance||Wide range of options|
Regardless of the flight class, Trigana Air prioritizes passenger comfort and ensures a seamless travel experience. Passengers can choose the class that best suits their needs, whether it’s for business or leisure travel.
Trigana Air Check-In
When flying with Trigana Air, passengers can enjoy a seamless check-in process designed for their convenience. There are two options available for check-in: in-person at the airport and online check-in.
Trigana Air offers an online check-in feature, allowing passengers to save time and avoid queues at the airport. By accessing the airline’s website, passengers can conveniently check-in for their flight from the comfort of their own home or office. Online check-in opens 48 hours before the scheduled departure time and closes 2 hours prior to the flight. During the online check-in process, passengers can select their preferred seats and print their boarding passes. It is recommended to arrive at the boarding gate on time to avoid any delays in boarding.
For passengers who prefer traditional check-in methods, Trigana Air provides in-person check-in at the airport. Passengers can proceed to the designated check-in counters where friendly and professional staff will assist them with the process. It is recommended to arrive at least two hours before the scheduled departure time to allow for sufficient time for check-in procedures. After completing the check-in process, passengers will receive their boarding passes and can proceed to the boarding gate to await their flight.
Trigana Air ensures a smooth check-in experience for all passengers, whether they choose the convenience of online check-in or prefer the personal assistance of in-person check-in at the airport.
|Check-In Methods||Opening Time||Closing Time|
|Online Check-In||48 hours before departure||2 hours before departure|
|In-Person Check-In||At least 2 hours before departure||N/A|
Trigana Air Updates and Policies
As we navigate through the COVID-19 pandemic, Trigana Air is committed to ensuring the safety and well-being of our passengers. We have implemented strict guidelines to protect against the spread of the virus and provide a safe travel experience. Our COVID-19 guidelines include mandatory mask-wearing, temperature checks, and increased sanitization practices throughout our aircraft and facilities. We kindly ask all passengers to comply with these guidelines for the safety of everyone onboard.
At Trigana Air, we understand the importance of baggage policies in providing a seamless journey for our passengers. Our baggage policies are designed to accommodate both checked and carry-on luggage while maintaining safety and efficiency. Passengers are allowed a specific weight limit for checked baggage, ensuring a smooth boarding process and maintaining the comfort of all passengers.
In the event of a cancellation or changes to your travel plans, Trigana Air has a refund and cancellation policy in place to provide flexibility to our passengers. We understand that unforeseen circumstances may arise, and we strive to accommodate our passengers’ needs. Please refer to our website or contact our customer service for detailed information on our refund and cancellation policies.
For any further inquiries regarding our updates and policies, we encourage passengers to visit our website or reach out to our customer service. We are dedicated to keeping our passengers informed and providing the necessary information to ensure a smooth and enjoyable travel experience with Trigana Air.
|COVID-19 Guidelines||Mandatory mask-wearing
Increased sanitization practices
|Baggage Policies||Specific weight limit for checked baggage|
|Refund Policy||Flexible refund options for cancellations or changes|
|Cancellation Policy||Accommodation for unforeseen circumstances|
Trigana Air Customer Reviews
At Trigana Air, we value the feedback and reviews of our passengers. We strive to provide excellent service and ensure a positive travel experience for all. Here are some customer reviews and feedback that highlight the quality of our service:
“I recently flew with Trigana Air and was impressed with their professionalism and efficiency. The staff was friendly and attentive, and the flight was comfortable. I would highly recommend Trigana Air to anyone looking for a reliable airline.” – Samantha, Jakarta
- Excellent customer service: Passengers have praised Trigana Air for their outstanding customer service. The staff is known for being friendly, helpful, and attentive, ensuring that passengers have a pleasant experience from start to finish.
- Punctuality: Trigana Air is committed to maintaining a punctual schedule, ensuring that flights depart and arrive on time. Passengers appreciate the airline’s reliability and appreciate the effort made to minimize delays.
- Comfortable travel experience: Trigana Air provides a comfortable travel experience with spacious seating and in-flight entertainment options. Passengers can relax and enjoy their journey, whether they are flying for business or leisure.
These reviews and feedback are a testament to Trigana Air’s dedication to providing high-quality service. We value our passengers’ opinions and continuously strive to improve and exceed their expectations. We look forward to welcoming you on board our flights and providing you with a memorable travel experience.
|Friendly and attentive staff||4.5 out of 5|
|Punctuality and reliability||4.8 out of 5|
|Comfortable travel experience||4.7 out of 5|
These ratings reflect the overall satisfaction of our valued customers. We appreciate their trust in Trigana Air and are committed to maintaining the highest standards of service. Your feedback is essential to us as we continuously strive for excellence in all aspects of our operations.
In conclusion, Trigana Air is a reputable Indonesian airline that has established itself as a reliable and efficient provider of domestic and international flights. With a commitment to safety, punctuality, and excellent customer service, Trigana Air ensures a positive travel experience for all passengers.
Trigana Air operates a diverse fleet of aircraft, including Boeing 737-400, ATR 72-500, and Twin Otter, providing passengers with a comfortable and reliable travel experience. The airline serves 21 destinations in Papua and Maluku, offering regular and reliable flights to these regions.
Passengers can rely on Trigana Air for up-to-date information and updates. The airline provides regular news and updates on flight schedules, COVID-19 guidelines, check-in procedures, call center operating hours, and online ticket purchases. Passengers are advised to stay informed and follow the guidelines provided by the airline.
With its strong presence in the Indonesian aviation industry, Trigana Air is a trusted choice for both business and leisure travel. Passengers can trust Trigana Air to provide a seamless and comfortable travel experience, ensuring they reach their destinations with ease.
What are the requirements for applying for a job in aviation security with Trigana Air Service?
To apply for a job in aviation security with Trigana Air Service, you should be male, aged between 18 and 25 years old, have at least a high school education, and hold a valid Basic Avsec License.
What destinations does Trigana Air fly to in Papua?
Trigana Air offers flights from Jayapura to Wamena, Dekai, Tanah Merah, Oksibil, and Serui in Papua.
What destinations does Trigana Air fly to in Maluku?
Trigana Air operates flights from Ambon to Kufar, Moa, Namrole, and Sanana in Maluku.
How does Trigana Air prioritize safety?
Trigana Air provides safety reports, bulletins, and campaigns to ensure the well-being of its passengers.
Where can I find Trigana Air flight updates and news?
You can find information on Trigana Air flight schedules, COVID-19 guidelines, check-in procedures, call center operating hours, and online ticket purchases on the airline’s website.
What type of aircraft does Trigana Air operate?
Trigana Air operates a fleet of Boeing 737-400, ATR 72-500, and Twin Otter aircraft for domestic and international flights.
What is Trigana Air’s head office address?
Trigana Air’s head office is located at Komplek Puri Sentra Niaga, Jl. Wiraloka Blok D 68-69-70, Kalimalang, Jakarta, Indonesia.
Where are Trigana Air’s branches located?
Trigana Air has branches in cities across Indonesia, including Cengkareng, Pangkalan Bun, Semarang, Surabaya, Jayapura, Sentani, Wamena, Dekai, Oksibil, Nabire, Timika, Merauke, Tanah Merah, and Ambon.
Does Trigana Air have a membership program?
Yes, Trigana Air offers a membership program called BatikMiles, which allows members to earn and redeem miles for free flights and exclusive rewards.
What flight classes does Trigana Air offer?
Trigana Air offers Economy Class and Business Class for passengers, each with different benefits and amenities.
How can I check-in for my Trigana Air flight?
You can check-in in person at the airport or online through Trigana Air’s website. It is recommended to check-in at least two hours before departure and arrive at the boarding gate on time.
Where can I find Trigana Air’s updates and policies?
You can find the latest updates and policies related to COVID-19, baggage, refunds, and cancellations on Trigana Air’s website or by contacting customer service.
Are there any customer reviews available for Trigana Air?
Yes, you can find customer reviews and feedback from other travelers to get a sense of Trigana Air’s service quality and customer satisfaction.
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