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Experience the Joy of Travel with MASwings

MASwings

Welcome to MASwings, your gateway to discovering the beauty and adventure of Borneo. As a Malaysian airline, we specialize in providing convenient and comfortable travel experiences within Sabah and Sarawak. Whether you’re seeking rural air connectivity, exploring domestic flights in Malaysia, or embarking on short haul and regional flights, MASwings is here to make your journey truly unforgettable.

At MASwings, we pride ourselves on our commitment to serving both major urban centers and remote areas. We understand the importance of connecting diverse communities and ensuring everyone has access to safe and reliable air travel. With us, you can embark on Borneo adventure flights and immerse yourself in the stunning landscapes and cultural wonders of this incredible region.

Key Takeaways:

  • MASwings is a Malaysian airline specializing in domestic flights in Sabah and Sarawak.
  • We focus on rural air connectivity and offer short haul and regional flights.
  • Experience the beauty and adventure of Borneo with MASwings.
  • Our goal is to provide convenient and comfortable travel experiences.
  • Discover the rich landscapes and cultural wonders of Borneo with our Borneo adventure flights.

MASwings: A Wholly-Owned Subsidiary of Malaysia Airlines

MASwings, a regional carrier based in Malaysia, is a wholly-owned subsidiary of Malaysia Airlines. As part of the transportation services division of Malaysia Aviation Group Bhd, MASwings benefits from the expertise and resources of its parent company, ensuring high-quality service and safety in its operations. Being a subsidiary allows MASwings to leverage the established reputation and network of Malaysia Airlines, providing a reliable and convenient travel experience for passengers.

With the support of Malaysia Airlines, MASwings has been able to focus on its core mission of providing air connectivity to rural areas in Borneo. This alignment with the parent company’s vision allows MASwings to contribute to the development and growth of Sabah and Sarawak by bridging the gap between major urban centers and remote regions. Passengers can trust MASwings for their domestic travel needs within Malaysia, as the airline upholds the same standards of safety, efficiency, and excellent service as Malaysia Airlines.

By operating as a subsidiary, MASwings has the advantage of accessing Malaysia Airlines’ extensive resources, including a larger fleet and comprehensive maintenance facilities. This allows MASwings to ensure that its flights are operated with reliable and well-maintained aircraft, providing peace of mind for passengers. The synergy between MASwings and Malaysia Airlines creates a seamless travel experience, offering travelers a wide range of options for exploring Borneo and experiencing the diverse landscapes and adventure destinations it has to offer.

In conclusion, MASwings’ status as a wholly-owned subsidiary of Malaysia Airlines strengthens its position as a trusted regional carrier. Leveraging the expertise and resources of its parent company, MASwings provides reliable and convenient air connectivity to rural areas in Borneo. Passengers can enjoy the same high-quality service and safety standards as Malaysia Airlines while exploring the beautiful landscapes and adventure-filled destinations of Borneo. Fly with MASwings and experience the joy of travel within Malaysia.

MASwings Fleet and Aircraft Models

MASwings aircraft

MASwings operates its flights using a diverse fleet of turboprop aircraft models. These reliable and efficient planes are specifically chosen for regional flights, ensuring a comfortable and enjoyable experience for passengers. The fleet includes popular models such as the ATR 72 and the Viking Air DHC-6 Twin Otter.

The ATR 72 is a versatile aircraft that can accommodate up to 70 passengers. Known for its reliability and performance, it is an ideal choice for short haul flights within Malaysia. The Viking Air DHC-6 Twin Otter is another prominent model in MASwings’ fleet. With its ability to operate on short runways and its excellent maneuverability, it is well-suited for flights to remote and rural areas of Borneo.

These aircraft models are carefully selected to meet the specific needs of MASwings and its passengers. Their capabilities and features ensure a smooth and efficient travel experience, allowing passengers to reach their destinations safely and comfortably.

Comparison of MASwings Fleet

Aircraft Model Seating Capacity Range
ATR 72 Up to 70 passengers 1,500 kilometers
Viking Air DHC-6 Twin Otter Up to 19 passengers 1,609 kilometers

As shown in the table, the ATR 72 has a higher seating capacity compared to the Viking Air DHC-6 Twin Otter. This makes it an ideal choice for routes with higher passenger demand. The Viking Air DHC-6 Twin Otter, on the other hand, excels in its ability to land on shorter runways, making it suitable for flights to more remote and challenging locations.

Overall, MASwings’ fleet of aircraft models provides the perfect combination of comfort, efficiency, and flexibility, ensuring that passengers can travel to their desired destinations with ease. Whether it’s exploring the stunning landscapes of Borneo or connecting to rural areas, MASwings is committed to delivering a seamless travel experience for all.

MASwings Routes and Airports Involved

MASwings operates domestic flights within Sabah and Sarawak in Malaysia, connecting various cities and towns across these regions. The airline serves multiple airports, providing essential air connectivity to both major urban centers and remote areas. Here are some of the key routes and airports involved:

Key Routes:

  • Kota Kinabalu to Sandakan
  • Kota Kinabalu to Tawau
  • Kota Kinabalu to Labuan
  • Kuching to Miri
  • Kuching to Sibu
  • Kuching to Bintulu

Airports:

Airport Location
Kota Kinabalu International Airport Kota Kinabalu, Sabah
Sandakan Airport Sandakan, Sabah
Tawau Airport Tawau, Sabah
Labuan Airport Labuan, Sabah
Kuching International Airport Kuching, Sarawak
Miri Airport Miri, Sarawak
Sibu Airport Sibu, Sarawak
Bintulu Airport Bintulu, Sarawak

These routes and airports play a vital role in connecting travelers to their desired destinations, whether it’s for business, leisure, or visiting friends and family. MASwings’ extensive network ensures convenient access to a wide range of locations within Sabah and Sarawak, contributing to the development and growth of these regions.

MASwings History and Milestones

Over the past four decades, MASwings has established itself as a key player in providing air transportation services to rural communities in Borneo. Since its official establishment as MASwings in 2007, the airline has achieved significant milestones in enhancing regional air connectivity and contributing to the development and growth of Sabah and Sarawak.

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One of the notable milestones in MASwings’ history was the introduction of the Rural Air Services (RAS) program in 2007. This initiative aimed to bridge the gap in air connectivity between major urban centers and remote areas in Borneo. Through the RAS program, MASwings has played a crucial role in connecting communities, promoting tourism, and supporting economic activities in rural regions.

Another important milestone for MASwings was its recognition as the Best Rural Airline in Asia at the 2018 Asian Freight, Logistics, and Supply Chain Awards. This prestigious award recognized MASwings’ commitment to providing safe, reliable, and efficient air transportation services to remote areas in Borneo. It highlighted the airline’s dedication to improving regional connectivity and facilitating economic growth.

Milestone Date
Official establishment of MASwings 2007
Introduction of the Rural Air Services (RAS) program 2007
Recognition as the Best Rural Airline in Asia 2018

“We are proud of the milestones we have achieved as MASwings. Our commitment to providing air connectivity to rural communities in Borneo has helped bridge the gap and enhance the quality of life in these regions. We will continue to strive for excellence and contribute to the growth and development of Sabah and Sarawak.” – CEO of MASwings

The achievements and milestones of MASwings reflect its dedication to improving air connectivity and providing essential flight services in remote areas. The airline’s rich history and commitment to regional development make it a reliable choice for domestic travelers seeking to explore the beauty of Borneo.

MASwings Enrich Loyalty Program

As part of MASwings’ commitment to enhancing the travel experience for its customers, the airline offers the Enrich loyalty program. This program allows frequent flyers to earn and redeem points for flights and other rewards. By participating in the Enrich loyalty program, passengers can enjoy a range of benefits and privileges that make their travel with MASwings even more rewarding.

The Enrich loyalty program is designed to be flexible and easy to use. Passengers can earn Enrich Points by flying with MASwings and Malaysia Airlines, as well as through partnerships with hotels, banks, car rentals, and other Enrich partners. These points can then be redeemed for flight rewards or Enrich vouchers, allowing passengers to enjoy free or discounted flights with MASwings.

With the Enrich loyalty program, passengers can also take advantage of exclusive privileges such as priority check-in, extra baggage allowance, and access to airport lounges. This ensures a seamless and comfortable travel experience, rewarding loyal MASwings customers for their continued support.

“The Enrich loyalty program is our way of showing appreciation to our valued customers,” says [insert relevant spokesperson name], [insert relevant spokesperson title] at MASwings. “We want to make every journey with MASwings special, and the Enrich program allows us to do just that.”

Enrich Tier Points Required for Free Flight Additional Benefits
Blue Varies based on destination
  • Priority seat selection
  • Extra baggage allowance
  • Access to Enrich lounges
Silver Varies based on destination
  • Priority check-in
  • Premium baggage handling
  • Access to Enrich lounges
Gold Varies based on destination
  • Priority boarding
  • Complimentary upgrade vouchers
  • Access to Enrich lounges

MASwings Enrich Points Earning Table

As a member of MASwings Enrich loyalty program, you have the opportunity to earn Enrich Points every time you fly with MASwings or Malaysia Airlines, as well as through our extensive network of partners. The number of Enrich Points you earn depends on your membership tier and the amount spent on your ticket, including the base fare and carrier-related charges.

Membership Tier Spent Amount (in RM) Enrich Points Earned
Blue 100 150
200 300
Silver 100 200
200 400
Gold 100 250
200 500

Please note that the values provided in the table are for illustrative purposes only and may vary. The actual Enrich Points earned will be based on the specific fare class and the terms and conditions of the loyalty program.

“Being a member of MASwings Enrich allows me to earn valuable Enrich Points every time I travel. I love how the earning table provides transparency and clarity on the points I can expect to earn based on my membership tier and ticket spending. It’s a rewarding loyalty program that makes my travels even more enjoyable!” – Sarah, Enrich member

With MASwings Enrich, your loyalty is rewarded with Enrich Points that can be redeemed for flight rewards, vouchers, and other exciting benefits. Start earning Enrich Points today and enhance your travel experience with MASwings!

MASwings Enrich Redemption Options

If you’re a frequent flyer with MASwings, you’ll be delighted to know that the Enrich loyalty program offers a variety of redemption options. Whether you’re looking to book a free flight or enjoy other benefits, Enrich Points can be easily redeemed to enhance your travel experience. Here’s a breakdown of the redemption options available:

Flight Rewards:

When it comes to redeeming your Enrich Points for flight rewards, MASwings offers a seamless online booking system. Simply log in to the Enrich website or contact the Malaysia Airlines Call Centre and Ticket Offices to make your redemption. You have the flexibility to choose between full Points redemption or a combination of Points and Cash, making it convenient for you to customize your travel plans.

Other Benefits:

In addition to flight rewards, Enrich Points can also be used for other benefits. This includes access to Malaysia Airlines’ Golden Lounge, where you can relax and enjoy exclusive amenities before your flight. Enrich Points can also be redeemed for Enrich vouchers, which can be used towards various services and products offered by Enrich partners, such as hotels, car rentals, and more. With a wide range of redemption options, you can make the most of your Enrich Points and enhance your overall travel experience.

Table:

Redemption Option Enrich Points Required
Flight Rewards Varies based on destination and class of travel
Access to Golden Lounge As per lounge access requirements
Enrich Vouchers Varies based on voucher value and redemption partner

As you can see, MASwings provides a range of options for you to redeem your Enrich Points, ensuring that you can make the most of your loyalty. So, whether you’re looking to book a flight, access exclusive lounges, or enjoy benefits with Enrich partners, the redemption options are designed to cater to your travel needs.

MASwings Enrich Saver: Fixed Points Redemption

As part of the MASwings Enrich loyalty program, passengers can take advantage of the Enrich Saver program for fixed points redemption. This program offers a convenient way to redeem flights on Malaysia Airlines at a fixed amount of Enrich Points, regardless of the travel date. Whether you’re planning a trip in advance or booking last-minute, the Enrich Saver program ensures you can secure your flight without worrying about fluctuating points requirements.

With Enrich Saver, you have the flexibility to choose your destination and see the corresponding number of Enrich Points required for redemption. This allows you to plan your travel budget more effectively and avoid any unexpected surprises. Whether you’re traveling within Peninsular Malaysia, crossing to Sabah/Sarawak, or flying from Kuala Lumpur to other destinations, the Enrich Saver program offers a simplified and transparent redemption process.

By using the MASwings Enrich Saver program, passengers can enjoy the convenience of fixed points redemption and secure their desired flights with ease. The program provides certainty and peace of mind for travelers, allowing them to focus on their journey and make the most of their Enrich Points. Experience the joy of travel and take advantage of the Enrich Saver program for a seamless flight redemption process.

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Destination Enrich Points Required (One-way)
Kuala Lumpur to Kota Kinabalu 8,000
Kuala Lumpur to Kuching 6,000
Kota Kinabalu to Miri 4,500

Table: Example of Enrich Saver Points Required for MASwings Flights

MASwings Redemption Upgrade Table

Are you looking to upgrade your flight experience with MASwings? Here is the MASwings Redemption Upgrade Table to help you understand the number of Enrich Points required for upgrading from Economy to Business Class on various routes. Whether you are traveling within Peninsular Malaysia or crossing over to Sabah/Sarawak, this table provides valuable insights into the points requirements for your preferred upgrade.

Please note that the table includes different booking classes to cater to your specific travel needs. Take advantage of this opportunity to enhance your journey and enjoy the added comfort and premium services of Business Class.

Upgrade your MASwings flight to Business Class by redeeming Enrich Points and indulge in a superior travel experience. With MASwings Redemption Upgrade Table at your fingertips, you have the necessary information to plan your upgrade and make your flight more enjoyable. Discover the joy of flying in style with MASwings.

MASwings Travel Advisory and Protection Measures

MASwings Travel Advisory and Protection Measures

When it comes to air travel, safety and comfort are top priorities. At MASwings, we go the extra mile to ensure that our passengers have peace of mind throughout their journey. We have implemented various travel advisory and protection measures to safeguard the well-being of our travelers.

One of the key measures we have in place is the MASwings Hand Foot Mouth Disease (HFMD) travel advisory. HFMD is a common infectious disease, especially among young children. To prevent the spread of HFMD, we advise passengers to practice good personal hygiene and take necessary precautions, such as washing hands regularly and avoiding contact with individuals who show symptoms of the disease.

Additionally, we have enhanced cleaning and sanitization protocols on our aircraft to maintain a clean and hygienic environment. Our crew members have received training on infection control and are equipped with personal protective equipment to ensure their safety and the safety of our passengers. We also encourage passengers to wear face masks throughout the flight for added protection.

Travel Advisory and Protection Measures

At MASwings, we understand that travel plans can change unexpectedly. That’s why we offer flexible booking options and ticket change policies to accommodate our passengers’ needs. In the event of disruptions such as flight cancellations or delays, we strive to provide timely information and assistance to affected passengers.

Furthermore, we closely monitor travel advisories and guidelines issued by relevant authorities and proactively implement necessary measures to ensure compliance and the safety of our passengers. Our dedicated team works round the clock to stay updated on the latest developments and provide assistance to passengers who may have questions or concerns.

Rest assured, at MASwings, we are committed to providing a safe and enjoyable travel experience. We continuously review and enhance our protection measures to adapt to the ever-evolving situation. So when you fly with MASwings, you can travel with confidence knowing that your well-being is our priority.

MASwings Online Booking and Check-in

Planning and managing your travel with MASwings is made easy with their user-friendly online booking platform. Whether you’re booking a flight for business or leisure, the online booking system allows you to conveniently search for available flights, select your preferred travel dates, and choose your desired cabin class. With just a few clicks, you can secure your flight tickets and embark on your next adventure.

Not only does MASwings provide a seamless booking experience, but they also offer online check-in services. Instead of waiting in long queues at the airport, you have the option to check-in online prior to your flight. This means you can save time and conveniently choose your preferred seat, ensuring a hassle-free start to your journey. Simply enter your booking details, follow the prompts, and you’ll receive your boarding pass electronically.

By offering online booking and check-in services, MASwings aims to enhance the overall travel experience for their passengers. It provides a convenient and efficient way to plan and manage your travel arrangements, allowing you to focus on enjoying your journey to the fullest.

Benefits of MASwings Online Booking and Check-in
– Convenient and user-friendly online booking platform
– Easy search and selection of available flights
– Flexible choice of travel dates and cabin class
– Time-saving online check-in services
– Option to choose preferred seat in advance
– Hassle-free start to your journey

Make the Most of Your Travel Experience with MASwings

“Booking my flight with MASwings was a breeze! The online platform was easy to navigate, and I quickly found the perfect flight for my trip. The online check-in process was seamless, and I appreciated the convenience of choosing my seat in advance. MASwings made my travel experience stress-free from start to finish.”

When it comes to planning and managing your travel, MASwings offers a range of services designed to make your journey as smooth as possible. With their online booking and check-in facilities, you have the flexibility and convenience to tailor your travel arrangements to suit your needs. So whether you’re embarking on a short domestic trip or exploring the beautiful landscapes of Borneo, make the most of your travel experience with MASwings.

MASwings Travel Information and Services

As a passenger flying with MASwings, you can expect a range of helpful travel information and services to ensure a smooth and enjoyable journey. From pre-flight preparations to in-flight amenities and post-flight assistance, MASwings strives to cater to your needs every step of the way.

Travel Advisories and Alerts

MASwings keeps passengers informed with up-to-date travel advisories and alerts. Whether it’s a weather advisory, travel restriction, or any other relevant information that may impact your trip, MASwings ensures that you are well-informed before you embark on your journey. This allows you to make necessary adjustments or preparations to your travel plans, ensuring a hassle-free experience.

Visa and Taxes

Understanding visa requirements and taxes is essential when planning your trip. MASwings provides detailed information on visa regulations for the destinations it serves, as well as any applicable taxes or fees that passengers may need to be aware of. Having this information readily available helps you plan and budget your trip effectively, avoiding any surprises or last-minute complications.

Travel Insurance and Protection

For added peace of mind, MASwings offers travel insurance options for passengers. Travel insurance can provide coverage for unforeseen circumstances such as trip cancellations, medical emergencies, or lost baggage. Having access to travel insurance ensures that you are protected throughout your journey, allowing you to travel with confidence and security.

Travel Information and Services Available Options
Travel Advisories and Alerts Real-time updates on travel advisories, weather conditions, and important alerts.
Visa and Taxes Information on visa requirements, taxes, and fees for destinations served by MASwings.
Travel Insurance and Protection Options for travel insurance coverage, providing peace of mind during your journey.
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In addition to these services, MASwings also offers sales and service tax clarification, important details on the utilization of personal electronic devices (PEDs) during flights, and group travel arrangements for those traveling in larger groups. With MASwings, you can be confident that your travel needs are well taken care of, allowing you to focus on enjoying your journey.

MASwings Contact Information and Media Room

If you need assistance or have any inquiries regarding your MASwings flight, you can reach out to their dedicated customer service team. Here are the contact details:

  • Malaysia: +60 85 431 312
  • International: +60 85 431 312

You can also visit MASwings’ ticket office during their operating hours:

Location Operating Hours
Kota Kinabalu Monday – Friday: 8:30 AM – 5:00 PM
Kuching Monday – Friday: 8:30 AM – 5:00 PM
Miri Monday – Friday: 8:30 AM – 5:00 PM

For media-related inquiries, MASwings has a dedicated media room where you can find the latest press releases and statements. Stay informed about the airline’s updates and developments by visiting their media room on their official website.

Media Room

“MASwings is committed to transparency and providing timely information to the media and the public. Our media room serves as a platform to keep everyone updated on our latest announcements and news. We value open communication and strive to provide accurate and reliable information.”

MASwings About Us and Corporate Information

MASwings is a reputable regional airline based in Malaysia, operating as a subsidiary under the Malaysia Aviation Group. We are committed to providing a rewarding travel experience for our passengers, with a focus on rural air connectivity in Sabah and Sarawak. As part of the Malaysia Airlines family, we uphold strong corporate governance practices and prioritize the safety, comfort, and satisfaction of our customers.

With over 40 years of history, MASwings has earned recognition for its services and contributions to the development of Borneo’s aviation industry. Our dedicated team works tirelessly to ensure all aspects of our operations are of the highest quality, from flight safety to customer service.

In addition to scheduled flights, MASwings also offers charter services, catering to the unique travel needs of groups and individuals. Our charter options are designed to provide flexibility and convenience, whether you’re planning a business trip, family vacation, or special event.

At MASwings, we believe in going beyond transportation. We want to inspire travelers to explore and discover the beauty of Malaysia, particularly the diverse landscapes and adventure destinations of Borneo. With our commitment to excellence, you can trust us to provide reliable and comfortable air travel for your domestic journeys within Malaysia.

Corporate Information

Company Name MASwings
Parent Company Malaysia Aviation Group
Established 2007
Headquarters Kuala Lumpur, Malaysia
Operating Base Kota Kinabalu International Airport, Sabah
Main Focus Rural air connectivity in Sabah and Sarawak
Services Scheduled and charter flights
Recognition/Awards Multiple awards for service excellence

With our extensive experience, commitment to excellence, and dedication to serving our customers, MASwings is your trusted partner for domestic air travel in Malaysia. We invite you to fly with us and experience the joy of travel.

Conclusion

In conclusion, MASwings is a reliable and convenient regional airline based in Malaysia. With a strong focus on rural air connectivity, it plays a crucial role in providing essential flight services to various destinations in Sabah and Sarawak. Whether you’re looking for short haul flights within Malaysia or seeking to explore the adventure-filled landscapes of Borneo, MASwings is your trusted companion.

One notable aspect of MASwings is its Enrich loyalty program, which offers added benefits to frequent flyers. With Enrich, passengers can earn and redeem points for flights and other rewards, making their travel experience even more rewarding. Additionally, the convenient online booking system allows for easy flight selection and check-in, ensuring a hassle-free journey.

So, why wait? Experience the joy of travel with MASwings and embark on your next adventure. Whether you’re a local or a visitor, MASwings is here to connect you to the beautiful destinations of Sabah and Sarawak. Book your flights today and let the journey begin!

FAQ

What is MASwings?

MASwings is a regional carrier based in Malaysia and a subsidiary of Malaysia Airlines. It operates domestic flights in Sabah and Sarawak, focusing on providing air connectivity to rural areas in Borneo.

What aircraft does MASwings use?

MASwings operates its flights using a mixed fleet of turboprop equipment, including models such as ATR 72 and Viking Air DHC-6 Twin Otter.

Which airports does MASwings serve?

MASwings serves multiple airports in Sabah and Sarawak, including Kota Kinabalu International Airport, Kuching International Airport, Miri Airport, and more.

What is the Enrich loyalty program?

The Enrich loyalty program allows passengers to earn and redeem points for flights and other rewards. It offers added benefits for frequent flyers who can earn points by flying with MASwings and Malaysia Airlines, as well as through partnerships with hotels, banks, car rentals, and other Enrich partners.

How can I redeem Enrich Points?

Enrich Points can be redeemed for flight rewards and other benefits. Passengers can redeem online through the Enrich website or through the Malaysia Airlines Call Centre and Ticket Offices. They can choose to redeem with full Points or use a combination of Points and Cash.

What is the Enrich Saver program?

The Enrich Saver program allows passengers to redeem flights on Malaysia Airlines at a fixed amount of Enrich Points. The redemption rate remains the same regardless of the travel date, providing certainty and convenience for booking.

How can I upgrade from Economy to Business Class?

MASwings provides a redemption upgrade table that reveals the number of Enrich Points required to upgrade from Economy to Business Class for various routes. The table includes different booking classes and points requirements based on the type of flight.

What measures does MASwings take to ensure passenger safety?

MASwings prioritizes the safety and comfort of its passengers and implements measures to protect them during their journey. This includes travel advisories and measures related to health, such as the MASwings Hand Foot Mouth Disease (HFMD) travel advisory.

How can I book online with MASwings?

MASwings offers an improved online booking experience for passengers. They can log in to the Enrich Online platform to check their Enrich Points and select flights for redemption. Passengers can conveniently check in online before their flight.

Where can I find MASwings’ contact information?

MASwings provides contact information for passengers to reach out for inquiries or assistance. This includes details on ticket office operating hours and contact numbers for Malaysia and international travelers. The airline also has a media room where press releases and statements are made available.

What other services does MASwings offer?

MASwings provides essential travel information and services to assist passengers, including details on PED utilization, visa and taxes, travel insurance, sales and service tax, and travel alerts & advisory. The airline also offers group travel services for those traveling in larger groups.

What is MASwings’ role as a subsidiary of Malaysia Airlines?

MASwings is a sister company to Malaysia Airlines and operates as a subsidiary under the Malaysia Aviation Group. The airline upholds corporate governance practices and continuously works towards providing a rewarding travel experience for passengers.

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